Consumer Trends
We believe that the growth in the GB soft drinks industry has been driven by the
following trends:
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The market has seen growth in two distinct areas:
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"Better for you": The subject of health and diet are increasingly on the
public agenda. In line with this public debate, the more traditional drinks
categories (for example, cola and squash) have in recent years seen a greater
rate of growth in the low or no-sugar alternatives than in the regular versions.
However recent data would suggest that this trend is moving on as new users to
the cola category are moving into regular cola as they make a definite choice
towards rejecting artificiality and choosing the full sugar alternative. The
rejection of artificiality in itself is not new - in response to a consumer survey
carried out this year about whether or not consumers would make a definite choice
to avoid artificial sweeteners 54% said they would, against only 45% when posed with
the same question last year. This is something we have observed only recently within
cola. The trend continues however for consumers increasingly to seek products which
are perceived as "better for you" for consumption by themselves and their
families. Bottled and dispensed water have been key beneficiaries of this trend, as
well as pure juices, fruit drinks and, more recently, dairy drinks and smoothies.
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"Added Value": Consumers have been seeking a functional drink or an
indulgent treat (whether in terms of product type or packaging format), with a
consequent growth of sports drinks, smoothies and other premium products. Although
the most recent data indicates that the growth levels in Smoothies are falling as
the relatively expensive price point has meant that penetration is flattening off,
so hampering future growth.
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Broadening consumer demands: Again driven by changes in lifestyle and an
increase in disposable incomes, consumers are demanding a wider choice of
products to meet an increased range of consumption occasions.
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As many people's lifestyles have become more hectic, there has been an increase
in consumers eating and drinking "on the go". This has led to
increased sales by volume through the impulse channel and changes in consumer
preferences for a greater choice of packaging formats and sizes (for example, a
trend towards re-sealable 500ml PET bottles and bottles with a sports cap
design).
There is a growing trend to eat out during the day, as well as making food part of a
"night out" (as evidenced by the increased number of licensed outlets serving food).
In addition, family-led eating out has also become more frequent. All of these trends have
served not only to increase the number of occasions on which a soft drink may be purchased,
but have also driven a wider range of products being made available in licensed on-premise
outlets to cater for the broader choice demanded by the modern consumer. As a result, in 2007
soft drinks represented the third largest major category in terms of value growth in the GB
licensed on-premise channel, only appearing behind cider and wine.
Suppliers have sought to capitalise on these trends by developing products (for
example, no added sugar extensions of existing brands) and packaging (for
example, bottles with sports caps), which align their offerings with evolving
consumer preferences. Furthermore, Britvic believes that innovation in
products, packaging and promotions has helped to drive the growth of the soft
drinks industry.
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